tag:status.routesmart.com,2005:/historyRouteSmart Application Status Status - Incident History2024-03-18T22:30:11-04:00RouteSmart Application Statustag:status.routesmart.com,2005:Incident/202179032024-03-21T17:00:00-04:002024-03-11T14:50:16-04:00Critical RaaS Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>21</var>, <var data-var='time'>17:00</var> - <var data-var='time'>19:00</var> EDT</strong></p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:50</var> EDT</small><br><strong>Scheduled</strong> - RouteSmart will perform critical maintenance to our production RaaS servers on Thursday, March 21, 2024 beginning at 5:00 PM ET. We anticipate that this maintenance will take about 2 hours and during this period of time, RaaS services will be unavailable.<br /><br />Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance. Thank you.</p>tag:status.routesmart.com,2005:Incident/202178942024-03-21T17:00:00-04:002024-03-11T14:48:44-04:00RouteSmart Online Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>21</var>, <var data-var='time'>17:00</var> - <var data-var='time'>19:00</var> EDT</strong></p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:48</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Thursday March 21st, 2024, from 5:00 PM – 7:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/202245222024-03-14T12:00:59-04:002024-03-14T12:00:59-04:00RouteSmart Online Maintenance<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:30</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Thursday March 14th, 2024, from 10:30 AM – 12:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/200998372024-03-04T14:00:56-05:002024-03-04T14:00:56-05:00EU RaaS Maintenance<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>13:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:41</var> EST</small><br><strong>Scheduled</strong> - RouteSmart will perform required maintenance to our EU production RaaS servers on Monday, March 4, 2024 beginning at 18:00 UTC. We anticipate that both of these maintenance windows will take one hour and during this period of time, RaaS services will be unavailable.<br /><br />Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance.</p>tag:status.routesmart.com,2005:Incident/200998262024-03-01T14:00:56-05:002024-03-01T14:00:56-05:00EU RaaS Maintenance<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>13:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:40</var> EST</small><br><strong>Scheduled</strong> - RouteSmart will perform required maintenance to our EU production RaaS servers on Friday, March 1, 2024 beginning at 18:00 UTC. We anticipate that both of these maintenance windows will take one hour and during this period of time, RaaS services will be unavailable.<br /><br />Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance.</p>tag:status.routesmart.com,2005:Incident/200592642024-02-27T12:00:56-05:002024-02-27T12:00:56-05:00RouteSmart Online Maintenance<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>12:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>11:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:49</var> EST</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Tuesday February 27th, 2023, from 11:00 AM – 12:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/194140842023-12-14T13:30:35-05:002023-12-14T13:30:35-05:00RouteSmart Online Maintenance<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>13:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>12:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>08:48</var> EST</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Thursday December 14th, 2023, from 12:00 PM – 1:30 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/189896642023-11-07T12:30:37-05:002023-11-07T12:30:37-05:00RouteSmart Online Maintenance<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>12:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:02</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Tuesday November 7th, 2023, from 11:00 AM – 12:30 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/185458792023-09-20T13:30:25-04:002023-09-20T13:30:25-04:00RouteSmart Online Maintenance<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>13:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>09:47</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Wednesday September 20th, 2023, from 10:30 AM – 1:30 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/179659372023-07-27T12:00:42-04:002023-07-27T12:00:42-04:00RouteSmart Online Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>09:50</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Thursday July 27th, 2023, from 11:00 AM – 12:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so plan accordingly.</p>tag:status.routesmart.com,2005:Incident/177809462023-07-06T13:00:41-04:002023-07-06T13:00:42-04:00RouteSmart Online Maintenance<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>13:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:02</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>10:58</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Thursday July 6th 2023 from 12:00 PM – 01:00 PM US Eastern Time. Please adjust the scheduled RouteSmart Online file uploads. The system will be unavailable during this period so plan accordingly.</p>tag:status.routesmart.com,2005:Incident/175754792023-06-15T16:01:22-04:002023-06-15T16:01:22-04:00RouteSmart Data Cloud Maintenance<p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>16:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>15:02</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>15:58</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Data Cloud on Friday June 15th 2023 from 15:00 to 16:00 US Eastern Time. Please plan accordingly.</p>tag:status.routesmart.com,2005:Incident/174464082023-06-02T12:30:20-04:002023-06-02T12:30:20-04:00RouteSmart Online Maintenance<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>11:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>16:31</var> EDT</small><br><strong>Scheduled</strong> - We will be performing maintenance in RouteSmart Online on Friday June 2nd 2023 from 11:30 AM – 12:30 PM US Eastern Time. Please adjust the scheduled RouteSmart Online file uploads. The system will be unavailable during this period so plan accordingly.</p>tag:status.routesmart.com,2005:Incident/92313842022-02-03T13:30:35-05:002022-02-03T13:31:34-05:00Test Incident<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>13:30</var> EST</small><br><strong>Resolved</strong> - Testing Resolved</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>13:29</var> EST</small><br><strong>Identified</strong> - Testing</p>tag:status.routesmart.com,2005:Incident/76731242021-08-05T02:00:41-04:002021-08-05T02:00:41-04:00Scheduled Maintenance<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>01:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>11:30</var> EDT</small><br><strong>Scheduled</strong> - RouteSmart has rescheduled the maintenance originally scheduled for August 3rd. The required maintenance will now be performed on our production RaaS servers on Thursday, August 5th, 2021 beginning at 01:00 AM EDT (0500 UTC). We anticipate that this maintenance will take no more than 1 hour and during this period of time, RaaS services will be unavailable.<br /><br />Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance. Thank you</p>tag:status.routesmart.com,2005:Incident/66012132021-03-10T10:00:00-05:002021-04-28T13:37:00-04:00RaaS EU Issue<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>10:00</var> EST</small><br><strong>Resolved</strong> - Performance Issue with RaaS EU Cluster</p>