RouteSmart Application Status Status

Application Status

All Systems Operational

RouteSmart RaaS API - US Operational

RouteSmart RaaS Portal - US Operational

RouteSmart RaaS API - EU Operational

RouteSmart RaaS Portal - EU Operational

RouteSmart Online Operational

RouteSmart Data Cloud Operational

Supporting Cloud Provider Networking Services (US) Operational

Supporting Cloud Provider Host Services (US) Operational

Supporting Cloud Provider Database Services (US) Operational

Supporting Cloud Provider Networking Services (EU) Operational

Supporting Cloud Provider Host Services (EU) Operational

Supporting Cloud Provider Database Services (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

RouteSmart Online Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:30 EDT

Scheduled - We will be performing maintenance in RouteSmart Online on Thursday September 11th, 2025, from 11:30 AM – 12:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.
Sep 10, 08:16 EDT

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

EU RaaS Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 16:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 15:30 EDT

Scheduled - RouteSmart will perform required maintenance to our EU production RaaS servers on Sunday, September 7, 2025 beginning at 19:30 UTC. We anticipate that this maintenance window will take about one hour and during this period of time, RaaS services will be unavailable.

Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance.
Sep 2, 12:21 EDT

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.